1.      Introduction

We are committed to safeguarding your privacy and we want you to feel comfortable with how we collect and use your personal information. This Privacy Policy explains how we do this.

Foster Turner Hydro Limited (“we“, “us” or “our“) is the controller of personal information collected by us. Our ICO registration number is ZB302020.

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the information set out in the How to Contact Us section below.

This Privacy Policy may change from time to time. We recommend you regularly check this page for any changes when you visit our website.

This Privacy Policy was last updated on 7th May 2024.

2.      Personal information we collect and use

Personal information we collect, use, disclose, store and transfer may include:

3.      How we collect personal information

We may collect your personal information from a variety of sources, including through:

4.      Why we collect and use personal information

We collect and use your personal information for some or all of the following reasons:

5.      Legal basis for collecting and using personal information

UK data protection law requires that we have a legal basis for collecting and using personal information. We rely on one or more of the following for collecting and using your personal information:

We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

6.      Cookies

Our website uses cookies to help make your browsing experience more personalised and effective. Please see our Cookie Policy for more details about the cookies we use and how to change your cookie preferences here.

7.      Sharing your personal information with others

In some circumstances we may share your personal information with third parties:

8.      Transfers of personal information outside the UK

In certain circumstances we may securely transfer personal information to countries outside the UK.

We will only transfer your personal information where either:

9.      Data security

We use technical and organisational security measures including encryption and authentication tools to protect your personal information against manipulation, loss, destruction, and unauthorised access by third parties. In particular, we store your personal information in secure operating environments only accessible to our employees, agents, suppliers and contractors on a need-to-know basis.

10.   Retention

If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our legal obligations.

We will only retain your personal information for as long as it is necessary to fulfil the purposes for which we collected it, taking into account our need to answer queries or resolve problems, provide our products or services to you, and comply with legal requirements. This means that we may retain your personal information for a reasonable (or legally required) period after your last interaction with us. When the personal information that we collect is no longer required in this way, we destroy or delete it in a secure manner.

If you require further information around retention periods that we follow, please contact us at enquiries@fosterturnerhydro.co.uk.

11.   Your rights

You have a number of legal rights in relation to your personal information, including:

If you wish to exercise any of the rights set out above, please contact us atenquiries@fosterturnerhydro.co.uk.

12.   How to contact us

If you have any questions or comments regarding this Privacy Policy or our personal information collection practices, please contact us in the following ways:

Email address: enquiries@fosterturnerhydro.co.uk

Postal address: Company Secretary, Foster Turner Hydro Limited, 65 Craigton Road, Glasgow, G51 3EQ

13.   Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), which is the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

14.   Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.